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Ensuring the dematerialization of administrative services is a crucial pillar for achieving sustainable digital transformation. The success of this objective is influenced by the quality of the legal frameworkLegal framework governing these tools and the associated risks. Mastering these challenges is essential to ensure the security and sustainability of digitized services. In this chapter, we examine the case of a developing country in the MENA region, highlighting efforts to modernize the legislative framework and dematerialize public services. These efforts significantly impact the development of a customer-centric culture in the fintech sector and entrepreneurship expectations.

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Legal Challenges for Dematerialized Administrative Services in MENA Region

  • 工具书词条

  • 发表日期：

    2025年

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  • Emna Zbouna,
  • Amira Kaddour,
  • Islem Boutabba

摘要

Ensuring the dematerialization of administrative services is a crucial pillar for achieving sustainable digital transformation. The success of this objective is influenced by the quality of the legal frameworkLegal framework governing these tools and the associated risks. Mastering these challenges is essential to ensure the security and sustainability of digitized services. In this chapter, we examine the case of a developing country in the MENA region, highlighting efforts to modernize the legislative framework and dematerialize public services. These efforts significantly impact the development of a customer-centric culture in the fintech sector and entrepreneurship expectations.