AI in Banking Sector: Centralize or Not to Centralize
摘要
The banking sector is undergoing transformative reforms, driven by the growing demands of tech-savvy consumers who seek seamless and efficient banking experiences. To meet these expectations, banks have expanded their operations into retail, IT, and telecom by integrating services such as mobile banking, e-banking, and real-time money transfers. While these advancements have enhanced accessibility, they have also introduced financial challenges. Moreover, the adoption of Artificial Intelligence (AI) in banking presents ethical concerns, including algorithmic bias, privacy, data security, and potential job displacement. As AI continues to reshape the industry, it is crucial to address these issues and ensure its ethical and responsible application. This research paper explores the current state of AI in banking and its potential impact, focusing on the debate between centralization and decentralization.