Doubtless, specialists and experts of all pundits have eloquently agreed that over-tourism is a major problem for the future of the tourism industry globally. Recent reports have alerted us to the issues of overcrowding in established international destinations. Particularly, this has ignited an anti-tourist sentiment mainly marked by a harsh hostility against foreign tourists. Although over-tourism—as a social malady—seems not to be new, because it is circumscribed to the outset of tourism research, it has accelerated a deep social decomposition. Anthropologically speaking, the anti-tourist discourse rests on a paradoxical situation. On the one hand, locals appeal to international tourism as a form of poverty relief as well as development, but on the other, its effects are undesired. To resolve this paradox some studies have emphasized the use of AI and digital technologies to organize not only the infrastructure but also its relationship with the demand. Having said this, the present book chapter interrogates the weaknesses and strengths of digital technologies applied to resolve the problems left by mass tourism. Exegetes and detractors of technology offer their arguments for the configuration of a new sustainable tourism agenda for the next decades. What this book chapter looks to answer is: is technology part of the solution for over-tourism?

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Digital Technology and AI as Factors that Contribute to the Architectural Vision of Over-Tourism: A Critical Review

  • Maximiliano E. Korstanje,
  • Shem Wambugu Maingi

摘要

Doubtless, specialists and experts of all pundits have eloquently agreed that over-tourism is a major problem for the future of the tourism industry globally. Recent reports have alerted us to the issues of overcrowding in established international destinations. Particularly, this has ignited an anti-tourist sentiment mainly marked by a harsh hostility against foreign tourists. Although over-tourism—as a social malady—seems not to be new, because it is circumscribed to the outset of tourism research, it has accelerated a deep social decomposition. Anthropologically speaking, the anti-tourist discourse rests on a paradoxical situation. On the one hand, locals appeal to international tourism as a form of poverty relief as well as development, but on the other, its effects are undesired. To resolve this paradox some studies have emphasized the use of AI and digital technologies to organize not only the infrastructure but also its relationship with the demand. Having said this, the present book chapter interrogates the weaknesses and strengths of digital technologies applied to resolve the problems left by mass tourism. Exegetes and detractors of technology offer their arguments for the configuration of a new sustainable tourism agenda for the next decades. What this book chapter looks to answer is: is technology part of the solution for over-tourism?