Gen Z and Workplace Expectations in HealthCare: Integration and Resilience
摘要
Healthcare environments are starting to change as Generation Z joins the workforce, and their values and expectations influence how they want to be treated. Gen Z is more tech-savvy and wants to cut redundancies and provide an over-the-top experience with the patient by making the processes as fast and straightforward as possible with digitalization. Instead, they focus on putting their mental health first and attempting to find jobs that favor a work-life balance, allow flexibility in their schedules, and give well-being resources. Healthcare organizations are recommended to integrate digital technology to accommodate and retain Generation Z within their facies, develop their culture inclusive of Generation Z, and promote resilience in patient care, providing a resilient workforce within healthcare. Moreover, for Gen Z, diversity, equity, and inclusion (D.E.I.) are super important. They want to be with brands where that practice is integrated into the internal system where respect is really living.