Leaders work empathically with staff that report to them. Leaders monitor their staff’s workload, help them prioritise their work, and provide additional resources when and where needed. Leaders create a safe space to discuss workload and give agency to staff to raise concerns if they arise.

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Empathic Leadership: Supporting Staff in High-Stress Environments

  • Barbora de Courten,
  • Karen Livesay

摘要

Leaders work empathically with staff that report to them. Leaders monitor their staff’s workload, help them prioritise their work, and provide additional resources when and where needed. Leaders create a safe space to discuss workload and give agency to staff to raise concerns if they arise.