As socially assistive robots (SARs) enter more diverse care settings, including users’ homes, it is critical to identify the shifting privacy risks and dimensions of privacy this technology and its data collection capabilities may affect. We propose a new model of privacy to address the complex nature of SARs as a multimodal technology within the healthcare space. To construct this new model, we combine a previous three-dimensional model from the healthcare literature and synthesize it with a seven-dimension technology-related model. We then use this new combined model to analyze self-report data from several workshops with prospective users of the dog-like robot Therabot to map out the dimensions of privacy identified as future concerns for clinicians and those living with depression. Finally, we suggest this model can be used in future studies to support the in-depth exploration of privacy implications of SARs within healthcare through discussions about privacy among clinicians, those receiving care, and robot designers.

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“Socially Assistive Robot Privacy Model”: A Multi-model Approach to Evaluating Socially Assistive Robot Privacy Concerns

  • Sawyer Collins,
  • Čedomir Stanojević,
  • Casey Bennett,
  • Zachary Henkel,
  • Kenna Baugus Henkel,
  • Nikki M. Abbott,
  • Cindy L. Bethel,
  • Selma Śabanović

摘要

As socially assistive robots (SARs) enter more diverse care settings, including users’ homes, it is critical to identify the shifting privacy risks and dimensions of privacy this technology and its data collection capabilities may affect. We propose a new model of privacy to address the complex nature of SARs as a multimodal technology within the healthcare space. To construct this new model, we combine a previous three-dimensional model from the healthcare literature and synthesize it with a seven-dimension technology-related model. We then use this new combined model to analyze self-report data from several workshops with prospective users of the dog-like robot Therabot to map out the dimensions of privacy identified as future concerns for clinicians and those living with depression. Finally, we suggest this model can be used in future studies to support the in-depth exploration of privacy implications of SARs within healthcare through discussions about privacy among clinicians, those receiving care, and robot designers.