Universal Design, Inclusive Design, Design for All—call it what you like. As long as the core of it is clear: All terms stand for a fundamentally different idea of a barrier-free design. A design that is the basis for rethinking public places, connecting people with each other and bringing inclusion to life. Examples of such public places include libraries, museums, theatres and cultural centres. This article highlights the necessity and opportunities of new people-centred design approaches that go beyond the minimum legal requirements, using libraries as an example. However, the strategies could easily be transferred to other public spaces and cultural institutions. My thesis: To tackle future challenges, we need a different design mindset. It should not only be about classic step-free access or compensating for specific disadvantages, as this approach always excludes some people. It’s about real inclusion and addressing the needs of the people at each place. We need to understand these needs to design successfully. Co-design processes, where users can help shape public spaces, are invaluable.