The growing prevalence of non-work-related internet usage during regular work hours is a significant concern for information technology employees. This issue is particularly relevant in the context of its potential effect on personal well-being and work-life conflict. Based on goal activation theory, this study investigates the distinctions between workplace digital disruptions and intrusions and how each affects work-life conflict. Work-life conflict and non-work-related internet messaging are closely intertwined, and this study examines their complex relationship. Fuzzy set Qualitative Comparative Analysis software is used for analyzing the data. The study clarifies how a 2 * 2 grid involving casual online messaging at work or personal chat during work and workplace digital intrusion leads to work-life conflict using a set-theoretic analysis of data obtained from information technology personnel in India. One interesting finding is that workers only reported work-life conflict when they saw private messaging as an infringement rather than as a simple diversion. This useful realization implies that by enabling employees to take brief pauses to deal with perceived intrusions, employers could reduce the causes of work-life conflict. The study concludes by discussing contributions to the field and offering suggestions for future research.