The chapter analyzes the concept of “social acceptance” in the context of technology and service implementation, particularly in smart cities. Findings from two research projects pertaining to the relationship between people and smart-city initiatives are focused on, and the societal values and goals underlying technological implementation are examined. The first approach highlights individual attitudes, particularly those regarding the use of personal data in smart-city services, with emphasis on the role of trust between citizens and service providers. The second approach analyzes the dynamics of community acceptance or rejection throughout the service-implementation process, which underscores the importance of stakeholder interactions and may involve conflicts in some scenarios. A case study from the Sidewalk Toronto project is referenced, where challenges in garnering social acceptance ultimately resulted in the project’s suspension. The chapter concludes by suggesting a reevaluation into the conceptualization of social acceptance, with emphasis on the necessity to consider societal values, the ethical responsibilities of implementing technology, and the broader impact of technology on communities. Addressing these factors is crucial to realizing human-centered smart cities and fostering a harmonious relationship among people, society, and technology.