Conflict management plays a vital role in raising a suitable collaboration within business stakeholders through the elimination of communication gaps in the business environments. Stakeholder conflicts are mostly raised due to the presence of diverging interests, inaccurate resource allocation, fluctuation in market demands, organizational structure, and communication gaps. These factors often led to the rise of dissatisfaction among the stakeholders for not being able to have a clear vision of business goals in a suitable manner. This report has chosen a London-based IT company named Transputec LTD to provide a suitable conflict management strategy through the implementation of one digital technology. This report has selected Slack as the suitable digital tool for enhancing business communications and competitive advantage by resolving conflicts within this digital business environment. The “Theory of Constraints” is implemented within the IT industry for streamlining processes, overall performance and enhancing efficiency. A proper recognition of bottlenecks within the IT processes that include testing and coding are optimized for enhancing performance. This theory helps in depicting the optimization of resources that include human skills, servers and databases for enhancing productivity. The limiting factors are critically focused by this theory for improving the overall efficiency of this industry.