Owing to the widespread use of social media, it has become an integral tool for brands to build their brand equity. Consequently, the need to develop specific skills in digital marketing has become imperative. By using a combination of qualitative and quantitative research methods, this study focusses to identify those fundamentals of Social Media Marketing Capabilities and measure its prediction ability on Consumer-embedded Brand Equity. The results show that consumer-based brand equity and the capability to interact and post on social media are completely correlated. The surveillance abilities of social broadcasting marketing did not, however, show a clear connotation with consumer-based brand equity. Professionals working in marketing, branding, and community management will find these insights invaluable as they focus on honing certain SMM skills, which will help them fine-tune their social media strategies and optimize their results.

错误:搜索内容不能为空,请输入英文关键词
错误:关键词超出字数限制,请精简
高级检索

Unlocking the Potential of Social Media Marketing: Examining How Posting, Interacting, and Monitoring Skills Contribute to the Development of Brand Equity

  • Venkateswarlu Denduluri,
  • Rajendra Babu Chikkala,
  • Y. V. Nagakumari,
  • Paparao Maddala

摘要

Owing to the widespread use of social media, it has become an integral tool for brands to build their brand equity. Consequently, the need to develop specific skills in digital marketing has become imperative. By using a combination of qualitative and quantitative research methods, this study focusses to identify those fundamentals of Social Media Marketing Capabilities and measure its prediction ability on Consumer-embedded Brand Equity. The results show that consumer-based brand equity and the capability to interact and post on social media are completely correlated. The surveillance abilities of social broadcasting marketing did not, however, show a clear connotation with consumer-based brand equity. Professionals working in marketing, branding, and community management will find these insights invaluable as they focus on honing certain SMM skills, which will help them fine-tune their social media strategies and optimize their results.