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In today's education landscape, integrating technology with student support services is key to enhancing academic experiences. This paper explores how combining chatbots with advanced automation tools like UiPath Studio can transform student support systems. By seamlessly integrating these technologies, institutions can provide personalized assistance, round-the-clock availability, and streamline administrative tasks. Chatbots, powered by natural language processing, efficiently handle student queries, fostering effective communication. Through real-world examples, we illustrate improved efficiency and user satisfaction. Addressing challenges like data privacy, security, and ethics, this paper charts a path for future research in empowering student support services through technology.

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Empowering Student Support: Harnessing the Potential of Chatbot Integration with Advanced Automation Tools

  • 会议论文

  • 发表日期：

    2025年

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  • Amiya Ranjan Panda,
  • Atri Bandyopadhyay,
  • M. Disha,
  • Prasun Chakraborty,
  • Pratyay Pramanik,
  • Soumyojit Roy Chowdhury

摘要

In today's education landscape, integrating technology with student support services is key to enhancing academic experiences. This paper explores how combining chatbots with advanced automation tools like UiPath Studio can transform student support systems. By seamlessly integrating these technologies, institutions can provide personalized assistance, round-the-clock availability, and streamline administrative tasks. Chatbots, powered by natural language processing, efficiently handle student queries, fostering effective communication. Through real-world examples, we illustrate improved efficiency and user satisfaction. Addressing challenges like data privacy, security, and ethics, this paper charts a path for future research in empowering student support services through technology.