Analysing Twitter User Behaviour with Process Mining: A Study on Activity Patterns
摘要
Social media sites provide a platform to share the information. People share their views and interests. Social media data provides information on user, activity, network, and content. Researchers anticipate a lot of information from social media data. It covers the activities of user, people connected to them, and their likes and dislikes. If user’s data is processed keenly, one can easily understand a user’s behaviour with his actions and predicts the next action of the user. It also helps in describing the relations among the users. This study illustrated the process mining algorithms to uncover the insights of Twitter user’s data. The model depicts the overall process flow of Twitter user activities. Behavioural patterns like common sequences, repeated user actions, direct relations, and rare interactions are analysed. The models performance is assessed with the metrics like fitness, precision, and simplicity to choose the best model for the dataset. Inductive miner outperformed well with other algorithms.