Educational managers should have the necessary knowledge and skills to handle conflict, as it is an obvious phenomenon in every organization. As a manager, even a small matter should not be ignored or overlooked, as it can create great havoc in the long term. Thus, this chapter briefly highlights the definition of conflict management and then explains the different stages of conflicts so that an educational manager understands how conflict spreads from one stage to another. The chapter also discusses traditional views and the modern views of the people on the conflicts. In particular, the chapter includes a detailed description of conflict management strategies, which may help managers understand how to resolve conflicts successfully. Different measures to address the conflict have been discussed thoroughly, from which an educational manager can identify the nature of the conflict and the proper method to resolve it. These measures are crucial for safeguarding the collective interests of the organizations. Moreover, it is also imperative to effectively synchronize the rights and interests of all involved parties to successfully address and mitigate disputes. By adopting this approach, educational institutions may effectively fulfill their mission and maintain their role in driving social transformation. They will continue to evolve as an indispensable catalyst for fostering talent and advancing societal progress.

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Understanding Conflict Management

  • Kazi Enamul Hoque

摘要

Educational managers should have the necessary knowledge and skills to handle conflict, as it is an obvious phenomenon in every organization. As a manager, even a small matter should not be ignored or overlooked, as it can create great havoc in the long term. Thus, this chapter briefly highlights the definition of conflict management and then explains the different stages of conflicts so that an educational manager understands how conflict spreads from one stage to another. The chapter also discusses traditional views and the modern views of the people on the conflicts. In particular, the chapter includes a detailed description of conflict management strategies, which may help managers understand how to resolve conflicts successfully. Different measures to address the conflict have been discussed thoroughly, from which an educational manager can identify the nature of the conflict and the proper method to resolve it. These measures are crucial for safeguarding the collective interests of the organizations. Moreover, it is also imperative to effectively synchronize the rights and interests of all involved parties to successfully address and mitigate disputes. By adopting this approach, educational institutions may effectively fulfill their mission and maintain their role in driving social transformation. They will continue to evolve as an indispensable catalyst for fostering talent and advancing societal progress.