The Yerawada–Kharadi corridor along the Pune—Nagar Road, a major arterial route in Pune, India, faces mounting pressure due to rapid urbanization, increased vehicular volumes, and rising commuter demand. This study evaluates the performance of the public transport system operating along this corridor, with a focus on identifying service inefficiencies, infrastructure limitations, and commuter issues. A comprehensive methodology was used, incorporating traffic flow analysis, infrastructure assessments, and surveys of commuter experiences to evaluate the performance of the transport system. Primary data were collected through on-ground surveys, while secondary data from government agencies were analyzed to assess route capacity, passenger ridership, frequency of service, and overall infrastructure adequacy. The findings highlighted significant operational challenges, including irregular service frequencies, poor last-mile connectivity, peak hour overcrowding, and underutilization of supporting infrastructure. Based on these insights, the study proposes strategies for improving the corridor’s public transport performance through better route planning, infrastructure enhancements, and improved coordination among stakeholders. The study presents a scalable evaluation framework that can be applicable to similar urban contexts and emphasizes the importance of ongoing monitoring for the development of sustainable, inclusive, and commuter-oriented public transport systems.