The Evolution of Business Process Automation from Industry 1.0 to Hyperautomation: A Literature Review
摘要
Hyperautomation is a digital transformation strategy that involves the use of advanced technologies such as Artificial Intelligence (AI), Machine Learning (ML), or Robotic Process Automation (RPA) to intelligently optimize and automate complex processes within an organization. This paper analyzes the evolution of business process automation, starting from the early forms of mechanization during the Industrial Revolution to the innovative technologies of Industry 4.0 that have led to the conceptualization of hyperautomation. Through a literature review, the study highlights the impact of emerging technologies on operational efficiency, process optimization, and the digital transformation of organizations. The paper furthermore aims to provide a comprehensive framework for explaining the evolution of automation, presenting the key technologies involved, such as AI, ML, RPA, or IoT (Internet of Things). Moreover, this study explores the practical applications of hyperautomation across various industries, emphasizing its role in accelerating execution time, reducing errors, and improving overall productivity.