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Development and Optimization of Knowledge Graph for Human-Machine Interaction Interface of Intelligent Voice Systems

  • Zhenyu Yan,
  • Sihan Bao,
  • Tianming Wang

摘要

In today’s rapidly advancing technological era, the field of artificial intelligence is booming at an astonishing rate, showcasing boundless innovative vitality and enormous potential for development. Among the many applications of artificial intelligence, intelligent voice systems have rapidly become widespread due to their unique advantages, such as convenient interaction methods and efficient information processing capabilities. These systems offer an experience akin to conversing with a considerate partner, effortlessly fulfilling a variety of operational needs and bringing convenience to every aspect of life and work. From intelligent voice assistants in daily life that help people check the weather, play music, and set reminders, to intelligent voice devices in office settings that assist with meeting minutes and document writing, to the extensive use of intelligent customer service in e-commerce, finance, and other industries, intelligent voice systems have become an indispensable part of people’s lives and work, profoundly changing the way people interact with machines. This study meticulously planned and conducted a series of scientifically rigorous experiments. During the experimental process, through multi-dimensional and multi-angle data collection and analysis, the advantages and shortcomings of the knowledge graph in practical applications were deeply analyzed. Based on in-depth mining and analysis of the experimental results, a series of practical and highly operational optimization strategies were proposed. These strategies aim to comprehensively enhance the interaction performance of the intelligent voice system’s human-machine interaction interface, allowing users to enjoy a more seamless, efficient, and personalized service during interaction with the system, ultimately achieving a significant improvement in user satisfaction and driving the development of intelligent voice systems towards a more intelligent, convenient, and humanized direction.