The Impact of Using 3D Printing for Medical Devices on Hospital Business Models

This study explores how the integration of 3D printing technology for medical devices transforms the business model of hospitals. Employing a qualitative research approach, the authors conducted interviews, visits, and surveys with key stakeholders within healthcare institutions to understand the multifaceted implications of this technological advancement. The findings reveal that adopting 3D printing significantly impacts various aspects of hospital operations (business model dimensions), including key resources, key activities, key partners, and customer relationship management. Two types of business models have emerged as more commonly used: in-house and outsourced production centers. This research contributes to the growing body of knowledge on the intersection of technology and healthcare, providing valuable insights for hospital administrators, policymakers, and technology providers seeking to leverage 3D printing for transformative healthcare delivery.