The purpose of this study is to look at publication and citation patterns in library satisfaction through user experience during the last two decades (2000–2024). Furthermore, this bibliometric study looks at the top authors, countries, organizations, journals, nature of collaboration, highly cited papers, and library satisfaction via user experience sub-areas. The Scopus database’s data was extracted via bibliometric analysis. A sophisticated search technique was developed to retrieve relevant data from the data source. Finally, 2232 Scopus records were picked. The data was analyzed using VOSviewer software, Biblioshiny, and the Bibliometrix R-package. The TCCM framework was employed to formulate ideas and pinpoint deficiencies in existing research, as well as to outline future research trajectories. The results provide a complete overview of the available literature on library user experience (LUX) from a variety of viewpoints, including user happiness. The keyword analysis revealed that the published literature on library and user experience was primarily focused on academic libraries. As a result, there is a need to investigate other types of libraries, such as public, national, and special libraries, in order to present a more comprehensive picture of library satisfaction through user experience literature.