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The successful implementation of the National Address System (NAS) in Malaysia is a critical enabler of inclusive digital transformation, socio-economic development and effective public service delivery. As the country moves toward integrated governance and smart infrastructure (e.g. smart cities and smart villages), a robust NAS forms the foundational layer for location intelligence, last-mile service access, and spatial data interoperability. This paper highlights the dual role of policy frameworks and Technological (AI) enablers in accelerating NAS deployment across diverse geographics in Malaysia-encompassing urban, rural and remote in the five (5) regions studied (Sabah, Sarawak, Northern, East Coast and Central-Southern Region) of Malaysia. Policy enablers such as data standardisation, regulatory mandates, cross-agency governance, and inclusive addressing guidelines, serve as the backbone for institutional alignment and adoption. Parallelly, new technologies (AI and geospatial technologies), are revolutionising address generation, validation and mapping, particularly in areas where traditional addressing is absent or ambiguous. By leveraging on visual-based use-cases – including satellite imagery, drone mapping, and computer vision, this paper demonstrates how AI can intelligently detect dwellings, assigns address coordinates and updates registries in near real-time. The study presents a series of visual narratives based on use-case examples that highlight practical potential integration of AI into NAS workflow – especially for informal settlements such as longhouses and indigenous villages. It also examines the ethical, technical, and social dimensions of AI-led address systems, including issues of privacy and inclusion. The paper concludes with evidence through qualitative data-use cases and expert interviews to include these two (2) foundational pillars: Policy enablers and technological (AI) enablers as NAS implementation success factors in building a connected, inclusive as well as an equitable smart nation and society.

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Implementation of the National Address System (NAS) in Malaysia: Policy and Technological (AI) Enablers Through Visual-Based Use Cases

  • 会议论文

  • 发表日期：

    2026年

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  • Halimah Badioze Zaman,
  • Ummul Hanan Mohamad,
  • Y. M. Y. Nora,
  • H. J. Amar,
  • R. M. N. Naziffa,
  • G. Saraswathy Shamini,
  • Rabiah Abdul Kadir,
  • M. C. Ang,
  • J. K. Chaw,
  • Azlina Ahmad,
  • Azura Ali,
  • Bachtiar Effendi Zainal Abidin

摘要

The successful implementation of the National Address System (NAS) in Malaysia is a critical enabler of inclusive digital transformation, socio-economic development and effective public service delivery. As the country moves toward integrated governance and smart infrastructure (e.g. smart cities and smart villages), a robust NAS forms the foundational layer for location intelligence, last-mile service access, and spatial data interoperability. This paper highlights the dual role of policy frameworks and Technological (AI) enablers in accelerating NAS deployment across diverse geographics in Malaysia-encompassing urban, rural and remote in the five (5) regions studied (Sabah, Sarawak, Northern, East Coast and Central-Southern Region) of Malaysia. Policy enablers such as data standardisation, regulatory mandates, cross-agency governance, and inclusive addressing guidelines, serve as the backbone for institutional alignment and adoption. Parallelly, new technologies (AI and geospatial technologies), are revolutionising address generation, validation and mapping, particularly in areas where traditional addressing is absent or ambiguous. By leveraging on visual-based use-cases – including satellite imagery, drone mapping, and computer vision, this paper demonstrates how AI can intelligently detect dwellings, assigns address coordinates and updates registries in near real-time. The study presents a series of visual narratives based on use-case examples that highlight practical potential integration of AI into NAS workflow – especially for informal settlements such as longhouses and indigenous villages. It also examines the ethical, technical, and social dimensions of AI-led address systems, including issues of privacy and inclusion. The paper concludes with evidence through qualitative data-use cases and expert interviews to include these two (2) foundational pillars: Policy enablers and technological (AI) enablers as NAS implementation success factors in building a connected, inclusive as well as an equitable smart nation and society.