Exploring the Dimensions of Intelligent Airport Technology Adoption: Insights from India’s Emerging Airport
摘要
The global aviation sector is experiencing a transformative shift through intelligent airport technologies, yet the dynamics of their implementation in developing economies remain largely unexplored. This research delves into the intricate factors governing the adoption of cutting-edge technologies within India’s nascent airport infrastructure, with a specific lens on India’s recently established aerial hub in Kerala. Utilizing a robust quantitative methodology, the investigation encompassed a comprehensive survey of 509 domestic and international travelers to explore the multifaceted determinants of intelligent airport technology acceptance. Through exploratory factor analysis (EFA), the research identified and scrutinized nine pivotal dimensions that significantly influence technological adoption: Perceived usefulness, perceived ease of use, cultural compatibility, social influence, facilitating conditions, performance expectancy, effort expectancy, behavioral intention, and actual technological usage. Cultural compatibility emerged as a distinctive factor, highlighting the importance of cultural considerations in technology implementation within emerging markets. The research makes substantial contributions to existing technological adoption frameworks by introducing context-specific insights unique to emerging aviation markets. Strategic insights for airport administrators and policymakers facilitating more nuanced and targeted approaches to intelligent airport technology implementation is also provided. The study’s findings contribute to both the theoretical understanding of technology adoption in emerging markets and practical implications for intelligent airport development.