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We present a detailed and unusual case study of ensuring trustworthiness in social robots in practice—the artwork Cat Royale in which a robot played with a family of three cats. We reveal how delivering Cat Royale involved tackling diverse aspects of trustworthiness beyond the immediate interaction between cats and robot, from the control room, to animal welfare expertise, extensive ethical review, and carefully planned public engagement. We contribute a framework for describing ecosystems of trust comprising five layers: personal workspace, orchestration, wider workspace, organisational culture, and the public sphere.

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Charting the Ecosystem of Trust in Cat Royale Or What It Takes to Trust a Robot to Play with Cats

  • 会议论文

  • 出版模式：

    开放获取

  • 发表日期：

    2026年

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  • Steve Benford,
  • Pepita Barnard,
  • Sarah Sharples,
  • Helena Webb,
  • Clara Mancini,
  • Ayse Kucukyilmaz,
  • Simon Castle Green,
  • Eike Schneiders,
  • Victor Ngo,
  • Alan Chamberlain,
  • Joel Fischer,
  • Guido Salimbeni,
  • Nick Tandavanitj,
  • Matt Adams,
  • Ju Row Farr

摘要

We present a detailed and unusual case study of ensuring trustworthiness in social robots in practice—the artwork Cat Royale in which a robot played with a family of three cats. We reveal how delivering Cat Royale involved tackling diverse aspects of trustworthiness beyond the immediate interaction between cats and robot, from the control room, to animal welfare expertise, extensive ethical review, and carefully planned public engagement. We contribute a framework for describing ecosystems of trust comprising five layers: personal workspace, orchestration, wider workspace, organisational culture, and the public sphere.