I set out the epistemological basis that provided the foundational structure and guided the process. To begin with, I adopted the constructivist perspective in the philosophical worldview, which centres on understanding issues related to human actions and experiences (Halaweh et al., 2008). This worldview is grounded in the belief that individuals construct and reconstruct subjective interpretations of actions and social experiences (Castles, 2012; Creswell & Creswell, 2018).