Capybites: An E-commerce Platform for Surplus Food Redistribution and Waste Reduction
摘要
Malaysia faces a significant and growing food waste problem, with households and businesses contributing substantial amounts of discarded edible food daily. This waste has far-reaching consequences, impacting not only the economy but also the environment through methane emissions and resource depletion. Capybites is an innovative e-commerce platform developed to address this pressing issue, initially focusing on a local pastry outlet. The platform enables the sale of surplus food items, which would otherwise be discarded, in discounted “blind boxes.” This approach offers a win–win solution: reducing food waste while providing consumers with access to affordable and delicious treats. Capybites promotes sustainable consumption by connecting surplus food with willing consumers. Key features of the platform include a user-friendly menu management system for the pastry outlet, efficient surplus item tracking and management, a streamlined order placement process for customers, and a loyalty program to incentivize repeat purchases and foster a community of sustainable consumers.