Online Social Media and Crisis Communication in China: A Review and Critique
摘要
This article presents a review of the scholarship on social media and crisis communication in China. Through a content analysis of research articles published in a total of 29 journals (15 indexed in SSCI and 14 indexed in CSSCI), 136 directly relevant articles are identified in the period from 2016 to 2025. The chapter examines the theoretical framework, methodological preferences, types of crises and stakeholders, and forms of crisis communication practice, as an overview of current ongoing research trends. This research also explores how the unique Chinese characteristics affect the communication practice. Finally, critiques and suggestions for future research are provided from five dimensions, which include emphasizing the crisis phases, extending theories and models, applying a comparative logic in discussions, advancing methodological approaches, and unifying the research standards between articles published in SSCI and CSSCI journals.