The Meaning and Relevance of Reflective Leadership
摘要
This chapter discusses the importance of cognizant, well-defined leadership, as many managers act intuitively or without a clear understanding of their leadership role. While intuition allows for quick decision-making, particularly under stress, it can sometimes lead to authoritarian tendencies that may not be ideal. Building trust is highlighted as a way to reduce social complexity, relying on positive past interactions between managers and employees. Additionally, the chapter differentiates between rationally developed strategies and emotionally engaging visions, which are essential for inspiring and mobilizing employees’ intuitive responses.