Introduction
摘要
In recent years, digitization in companies has accelerated significantly and with far-reaching consequences: Paper-based processes are increasingly becoming a thing of the past, and automation in companies is on the rise—whether with the help of software robots or through algorithms—in many cases making human interaction superfluous. Where will this all end? In his book, The Self-Driving Company, Florian Schnitzhofer describes the company of 2035: After traversing various stages of development, it will have moved toward an organization characterized by the highest degree of automation. The question then arises: Can we trust such companies?