Concrete Application of System 3: The Collective Intelligence

This chapter looks at the concrete application possibilities of System 3, collective intelligence, in the context of knowledge work and management. The requirements and prerequisites for the successful use of System 3 are discussed, including technological and organisational aspects as well as the necessary employee competences. An example project is used to describe the implementation of System 3 in a company, followed by an evaluation of the results and the use of the knowledge gained to continuously improve the system. Further application examples and a checklist for the implementation of System 3 round off the chapter and give readers a comprehensive insight into the opportunities and challenges associated with the use of collective intelligence.