Concrete Application of System 4: Artificial Intelligence

This chapter discusses the concrete application possibilities and prerequisites for the successful use of System 4, that is artificial intelligence, in the work environment. The structure of the chapter includes the requirements for technology, organisation and data protection, as well as the necessary employee competences that play a decisive role in the implementation and use of AI solutions. These include technical skills and expertise, collaboration and communication, critical thinking and problem-solving and a willingness to change and an ability to learn. The rest of the chapter covers the steps to implement an AI project, integration into existing processes, evaluation and optimisation of results, as well as further examples of use and a checklist for the implementation of System 4. The chapter concludes with a conclusion and an outlook on future developments in the field of AI applications.