This research explored how the urban museum community in Bristol, England, has opened up to underrepresented groups and how these encounters have been shaped by different assumptions about memory and heritage. The work also focused on Black and African-Caribbean communities, as these are of particular interest in Bristol: While the city is historically linked to the history of the Transatlantic Trafficking of Enslaved Africans and has accumulated great wealth as a result, it is also home to one of the largest African-Caribbean and Black communities in Britain, which has shaped the urban and cultural landscape, after post-war settlement. Using exploratory and ethnographic methods, the study illuminated the practices of collaboration in the museum and the responses and receptions of the participants.