The Roles of Leadership, Communications, and HR
摘要
Leadership, communications, and HR must work hand in hand for transformation to succeed. The chapter shows how managers act as role models and points of contact, while communication provides tools, narratives, and dialogue formats. HR translates strategy into contracts, processes, and skills. Practical tools like the “5-min leadership task” and empathetic leadership styles demonstrate how trust and closeness can be built, even in uncertain times.