Process management is often associated with IT tools. Fundamentally, process management is a method for better understanding and continuously improving work within an organization. However, due to the complexity and diverse interrelationships, IT tools are necessary to document processes and support them in operational practice. This article provides a comprehensive overview of potential IT support and presents the tools commonly used in practice for process modeling and analysis, workflow management systems, enterprise resource planning systems, and more. Finally, the article addresses current topics such as digitalization, big data, cloud computing, and Industry 4.0 with regard to their points of intersection with process management. Review questions and a case study support the learning process.