This study investigates the effectiveness of threat versus efficacy appeals in green CSR communication using protection motivation theory. Findings from an experimental design reveal that efficacy appeals positively influence pro-environmental attitudes, while threat appeals backfire through perceived sustainability hypocrisy. Results highlight psychological hindrances to threat-based messaging, offering insights for sustainable communication strategies in business contexts.

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The Psychological Hindrance of Threat Appeals in Green CSR Communication

  • Kai-Yi Young,
  • Shintaro Okazaki,
  • Jörg Henseler

摘要

This study investigates the effectiveness of threat versus efficacy appeals in green CSR communication using protection motivation theory. Findings from an experimental design reveal that efficacy appeals positively influence pro-environmental attitudes, while threat appeals backfire through perceived sustainability hypocrisy. Results highlight psychological hindrances to threat-based messaging, offering insights for sustainable communication strategies in business contexts.