Ambivalence and Asymmetry in Video Surveillance
摘要
In chapter 11, the concept of technology as part of distributed agency is applied to the case of video surveillance by CCTV systems in six European countries. Over-generalized assumptions of a centered and panoptic “surveillance society” (Foucault; Lyons) are corrected in the light of the social pragmatist theories of ‘interaction’ (Mead; Goffman) and ‘distributed agency’. The argumentation departs from a fundamental ‘ambivalence’ of seeing oscillating between caring and controlling and the ‘two-sidedness’ of seeing and being seen, which in its reciprocity creates ‘interaction orders’. It argues that the ‘polycentricity’ of distributed control has to be considered. It also concludes that, instead of assuming fixed functions of media technologies, one has to observe the specific situations and sociotechnical constellations that are created and negotiated in practices of ‘interactivity’.