Study 1: Perceived Corporate Social Responsibility Effects across Nations – The Role of National Institutions
摘要
Perceived corporate social responsibility (CSR), i.e., consumers’ judgment of firms’ commitment to societal obligations (e.g., Lacey, Kennett-Hensel and Manolis 2015), is essential. Consumers weigh firms’ CSR as a strong predictor of trust, quality or purchase preferences (Kang and Hustvedt 2014; Markovic et al. 2018). Multinational corporations (MNCs), such as P&G, reduce their global ecological footprint and signal their CSR to increase consumers’ trust or quality attitudes through transparency (P&G 2021).