Do you want to be able to handle conflicts (even) better? Do you want to know how to assert your interests without leaving a trail of destruction in your relationships with colleagues, bosses, employees, or even customers? In this essential, you will find out.

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Introduction

  • Werner Schienle,
  • Andreas Steinborn

摘要

Do you want to be able to handle conflicts (even) better? Do you want to know how to assert your interests without leaving a trail of destruction in your relationships with colleagues, bosses, employees, or even customers? In this essential, you will find out.