Asserting Yourself
摘要
The final chapter is devoted to dealing with problematic personalities. The most common difficulties in group discussions are caused by the constant talker, the taciturn, the stubborn, the unwilling, and by rivalry. Obviously, it is not possible to offer satisfactory solutions to all of these difficulties in one chapter. But the suggestions offered will help you to understand the situations you encounter better, to think them through more seriously, and to develop your own skills in dealing with difficult situations.