Diversity and inclusion are increasingly recognized as essential components of employer branding, playing a strategic role in how companies position themselves in a competitive talent market. In times of demographic shifts, skills shortages, and growing social polarisation, diversity, equity and inclusion (DEI) have become more than just ethical imperatives—they are strategic necessities. While research consistently highlights the benefits of diverse and inclusive workforces in terms of innovation, productivity, and employee retention, many organisations still struggle to implement DEI effectively. To better understand expectations among young professionals, two studies were conducted in Germany and Switzerland, based on Herzberg’s two-factor theory. Participants identified both “must-haves”—such as fair pay, flexible working models, and job security—and “motivators” like inclusion, meaningful work, and equal opportunities. Although priorities differed slightly between countries, one insight was clear: inclusion is not seen as a “nice-to-have” but as a core feature of an attractive employer. The findings have informed the development of a new DEI maturity model that supports organisations in advancing inclusion along the entire employee lifecycle. However, change must go beyond strategy. Cultural transformation and allyship—where individuals actively support underrepresented groups—are crucial to building inclusive and attractive environments. As younger generations demand authenticity and value alignment, companies that embed DEI into their culture and leadership will be best positioned to attract talent and remain competitive in the evolving world of work.

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Diversity and Inclusion in Employer Branding

  • Katharina-Maria Rehfeld,
  • Sonja Würtemberger,
  • Adzra Pinandhitya

摘要

Diversity and inclusion are increasingly recognized as essential components of employer branding, playing a strategic role in how companies position themselves in a competitive talent market. In times of demographic shifts, skills shortages, and growing social polarisation, diversity, equity and inclusion (DEI) have become more than just ethical imperatives—they are strategic necessities. While research consistently highlights the benefits of diverse and inclusive workforces in terms of innovation, productivity, and employee retention, many organisations still struggle to implement DEI effectively. To better understand expectations among young professionals, two studies were conducted in Germany and Switzerland, based on Herzberg’s two-factor theory. Participants identified both “must-haves”—such as fair pay, flexible working models, and job security—and “motivators” like inclusion, meaningful work, and equal opportunities. Although priorities differed slightly between countries, one insight was clear: inclusion is not seen as a “nice-to-have” but as a core feature of an attractive employer. The findings have informed the development of a new DEI maturity model that supports organisations in advancing inclusion along the entire employee lifecycle. However, change must go beyond strategy. Cultural transformation and allyship—where individuals actively support underrepresented groups—are crucial to building inclusive and attractive environments. As younger generations demand authenticity and value alignment, companies that embed DEI into their culture and leadership will be best positioned to attract talent and remain competitive in the evolving world of work.