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ESG Communication, Broken Promises and Public Mea Culpa

  • Michael Neumann,
  • Jörg Forthmann

摘要

For financial products, it is already the case: those who cannot fulfill ESG promises must publicly backtrack. Caution is advised for all other products and services: the louder and clearer a company announces ESG goals, the greater the risk of stumbling into a correction obligation. Maximum danger lies in—alleged—unique selling points (USPs).