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Digital Transformation and its Impact on Sustainable Service Innovations

  • Stefanie Paluch,
  • Thomas Wittkop

摘要

This article underscores the transformative power of sustainable service innovations, emphasizing their role as a response to global challenges and a path toward a more sustainable future. We will outline strategies and practical guidelines for organizations to strategically incorporate digital transformation and sustainability into their service innovation processes. This will include steps for designing and implementing sustainable service innovation initiatives that are in line with environmental, social, and economic objectives.