How to Catalyze a Circular Economy with Service Innovation – Success Factors for Circular Product-Service Systems
摘要
Circular product-service systems are a driver of the circular economy and can make an important contribution to a company’s environmental and economic success. However, several business and sustainability challenges make implementation difficult. Based on an analysis of academic literature and industry practice, success factors covering customer experience, product & operations, and business & organizational capabilities are proposed. A five-step approach can help to launch circular product-service systems in companies.