AI in Recruiting: Potentials, Status Quo, and Pilot Projects in Germany

In recruiting, large amounts of data must be processed and analyzed. There is a long tradition of implementing information technology to support the recruiting process before, during, and after a job application. IT systems improve decision-making through efficient and fast processing of the data. In addition, modern communication technology can foster an efficient exchange of information between recruiters, departments, and applicants. Artificial intelligence (AI) has the potential to increase further this data processing efficiency in many fields along the “candidate journey.” This chapter discusses AI’s application areas and potential in recruiting. Moreover, experiences with two AI-based pilot recruiting projects in Germany are described. The first pilot is an AI-based augmented writing tool to improve job advertisements. The second pilot is on a FAQ chatbot as an extension of an applicant tracking system.