Digitalization: An Introduction

After a short introduction to the topic, a definition of digitalization is presented. The importance of digitalization for applied business informatics is pointed out on the basis of six topic areas. Starting with the topic area of influence on work and value creation, the focus is moved to business models and their changes. This is followed by a reference to new approaches for the management of processes and projects on the one hand and for the innovation management of product creation and production on the other hand. Interaction with customers is placed in the context of digitalization. A reference to opportunities and risks in implementation rounds off this introduction.