Competences and Organisational Functions

This chapter begins by defining an organisational chart. This chapter describes in detail the activities and roles played by each of the components of the organisational structure. It commences with a description of the governing body. After this, two other types are described: the organisational units of coordination and direction and staff organisational units. The former oversees the achieving of strategic guidelines defined by Top management. The latter deal with managing relations outside the insurance undertaking with bodies and institutions. Special attention is given to describing the activities performed by the functions of control, which inquire into actual achieving of the objectives set by the apex through monitoring the various activities of the undertaking. Lastly, service organisational units, technical insurance organisational units and commercial-distribution organisational units are described. Finally, the activities and tasks of coordination committees and which watch over collegial decisions, mainly of a technical and institutional kind, are explained.