This study investigates the variables that affect the intention to use digital platforms for zakat payments using the Unified Theory of Acceptance and Use of Technology (UTAUT). Yogyakarta, Indonesia’s Muslim community serves as the study’s sample. A non-probability sampling technique was employed in this investigation. The data was analyzed using the SPSS program. The results highlight the significance of simplicity, ease of use, and user-friendly interfaces by demonstrating that effort expectancy significantly affects intention. Digital Infrastructure also had a significant effect, highlighting the role of internet reliability, security, and accessibility in encouraging adoption. These results suggest that while ease of use and infrastructure readiness are critical enablers, cultural and spiritual values continue to shape preferences for traditional payment methods. The study offers important implications for policymakers, zakat institutions, and technology developers, highlighting the need to strengthen digital inclusion and design platforms that are accessible, user-friendly, and aligned with religious practices.

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The Propensity to Pay for Zakat Through Digital Platforms

  • Arni Surwanti,
  • Rakha Alzena Zayyan,
  • Rosnia Masruki

摘要

This study investigates the variables that affect the intention to use digital platforms for zakat payments using the Unified Theory of Acceptance and Use of Technology (UTAUT). Yogyakarta, Indonesia’s Muslim community serves as the study’s sample. A non-probability sampling technique was employed in this investigation. The data was analyzed using the SPSS program. The results highlight the significance of simplicity, ease of use, and user-friendly interfaces by demonstrating that effort expectancy significantly affects intention. Digital Infrastructure also had a significant effect, highlighting the role of internet reliability, security, and accessibility in encouraging adoption. These results suggest that while ease of use and infrastructure readiness are critical enablers, cultural and spiritual values continue to shape preferences for traditional payment methods. The study offers important implications for policymakers, zakat institutions, and technology developers, highlighting the need to strengthen digital inclusion and design platforms that are accessible, user-friendly, and aligned with religious practices.