The use of Artificial Intelligence (AI) in education has long been known, but in the last year generative AI has found new applications. The best-known example of generative AI is ChatGPT. In education, such a tool can be used to personalize learning content, redefine teaching practices, provide real-time feedback and improve teachers’ skills that will lead to a more effective and engaging educational process. A key aspect of the publication is the innovative approach to implementing personalized learning through the use of generative AI. The report outlines a framework for the key features of such a software, how it would improve the educational process from the perspective of teachers and learners, and provides recommendations for its integration. The use of such tools promotes the digital transformation of education, improves the quality and effectiveness of education and ensures its sustainability, on the basis of which students’ critical thinking and creativity are developed.