Balancing Costs, Productivity and Well-Being: A Multi-dimensional Assessment of Maintaining Safety Measures in Organizations
摘要
The COVID-19 pandemic compelled organizations to implement a wide range of safety and organizational measures to protect employees and maintain operational continuity. Objective: This paper evaluates the long-term usefulness of these solutions in the context of CSR, with emphasis on employee well-being, the financial burden, and their impact on employee. Methods: A multi-criteria evaluation method was used to assess 27 organizational safety measures implemented during pandemic. The measures were evaluated across three dimensions: costs, employee performance, and user comfort. Data sources included a literature review, and interviews with OHS professionals and workers. Findings: The analysis revealed a variation in the perceived effectiveness and sustainability of the measures. These solutions were cost-effective, well accepted by employees, and supported stable performance. In contrast, measures such as mandatory PPE usage or the closure of social areas received low scores due to user discomfort or minimal perceived impact on employee. Significant findings are the discrepancy between cost-effectiveness and employee acceptance. Recommendations: Presented model offers an evidence-based approach to evaluating which measures are worth retaining, refining, or discarding in the long term. Contribution: Organizations that integrate such assessments into their management practices will be better positioned to balance economic realities with employee well-being.