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In light of Industry 5.0 and Education 5.0, this study investigates how human–AI collaborative learning can help students improve their communication and soft skills. The study employed a quantitative approach and enlisted the help of 37 students from the Communication Center Program at the University of Lisbon. Communication, teamwork, creativity, problem-solving, and ethical awareness were among the 21st-century skills assessed through classroom observations and surveys. With a Cronbach’s Alpha of 0.89, indicating high reliability, the findings indicated high levels of engagement and positive perceptions. Students’ confidence in AI-mediated communication, digital literacy, and adaptability were all positively impacted. Multilingualism, empathy, and critical thinking were all enhanced through the use of AI-based simulations with feedback mechanisms. These findings highlight the potential of AI as a reflective and collaborative tool to develop the kind of cognitive, linguistic, and ethical awareness that will be needed in the future workplace, enhanced through human–AI collaboration.

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Beyond Learning Through Human–AI Collaborative Learning for Communication–Soft Skill Development in the Twenty-First Century

  • 会议论文

  • 发表日期：

    2026年

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  • Luis Cardoso,
  • Ahmed J. Obaid,
  • Muthmainnah Muthmainnah,
  • Ahmad Al Yakin

摘要

In light of Industry 5.0 and Education 5.0, this study investigates how human–AI collaborative learning can help students improve their communication and soft skills. The study employed a quantitative approach and enlisted the help of 37 students from the Communication Center Program at the University of Lisbon. Communication, teamwork, creativity, problem-solving, and ethical awareness were among the 21st-century skills assessed through classroom observations and surveys. With a Cronbach’s Alpha of 0.89, indicating high reliability, the findings indicated high levels of engagement and positive perceptions. Students’ confidence in AI-mediated communication, digital literacy, and adaptability were all positively impacted. Multilingualism, empathy, and critical thinking were all enhanced through the use of AI-based simulations with feedback mechanisms. These findings highlight the potential of AI as a reflective and collaborative tool to develop the kind of cognitive, linguistic, and ethical awareness that will be needed in the future workplace, enhanced through human–AI collaboration.