The concept of low demand areas has been widely adopted and includes all those areas, such as small villages or towns, which are deprived of certain services and where the demand for public transport requires additional, more punctual and more flexible services, such as demand responsive transport (DRTs). The spread of these services has so far been uneven due to several critical factors, i.e. both legal aspects and critical factors related to the lack of in-depth studies on the supply of services and the demand for transport have limited the spread of these services. This research first introduced a scientometric approach, which revealed the spatial-temporal distribution of searches related to some specific keywords related to DRTs and derived from two specific databases (Scopus and WOS). The research then focused on conducting a systematic literature review (SLR) focusing on the relationship between DRTs and some terms related to community wellbeing and the notion of smart cities. The results show that the application of these services acts as a positive lever for the wellbeing of cities, leading to improved accessibility and the pursuit of environmental and social goals.