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This study aims to identify the organizational capabilities essential to foster data truthfulness in business environments, responding to the growing risks of data deception and falsification. Using a qualitative approach, interviews with 15 managers from data-driven organizations were analyzed through thematic analysis. The findings identify eight key capabilities grouped into three core areas: human resources, IT systems, and corporate governance. A capability model is proposed to guide strategic formulation and investment in data integrity efforts. This study contributes to understanding enablers of trustworthy data and offers a foundation for future research on capability prioritization across business contexts.

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Organizational Capabilities for Ensuring Data Truthfulness: Insights from Business Practices in Data-Driven Organizations

  • 会议论文

  • 发表日期：

    2026年

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  • Putra Endi Catyanadika,
  • Mark A. A. M. Leenders,
  • Alvedi Sabani

摘要

This study aims to identify the organizational capabilities essential to foster data truthfulness in business environments, responding to the growing risks of data deception and falsification. Using a qualitative approach, interviews with 15 managers from data-driven organizations were analyzed through thematic analysis. The findings identify eight key capabilities grouped into three core areas: human resources, IT systems, and corporate governance. A capability model is proposed to guide strategic formulation and investment in data integrity efforts. This study contributes to understanding enablers of trustworthy data and offers a foundation for future research on capability prioritization across business contexts.